Read on for everything you ever wanted to know about Noterro. Browse by topic or click on one of the top questions below.

$25/month? For ALL that? What’s the catch?

File that question away under "Those moments when you tell your colleagues about how Noterro gives you way more functionality than their pricier system at less than half the cost."

Yes, we offer ALL that at THAT price.

You see, we’re able to offer Noterro at an affordable price point because of our innovative technology infrastructure. Dynamically growing and shrinking by the minute, our servers, database clusters and global technology infrastructure scales up and down during off peak hours. This allows us to pass on the savings to you.

What happens to my data if I cancel?

Your data will remain on Noterro incase you choose to return in the future or need to reference any of your records. You can also request for your data to be permanently deleted as well.

Where is my data stored?

Clinic and patient data is exclusively stored in Canada, within multiple data centres.

What's Included in the free trial?

You get the full Noterro experience, minus the File Uploads feature which is an Add On.

What happens if I signup during my trial?

Simple, you continue where you left off. Also, any days you had remaining in your trial will be added to your renewal date, so you don’t lose them!

What currency is Noterro billed in?

Noterro’s prices are in Canadian dollars for Canadian-based clinics and US dollars for clinics based outside of Canada.

What if I don't have an internet connection?

Sorry! Noterro requires an internet connection.

Who owns the data?

You own the data stored within your clinic. For full details, see 4.7 Ownership and Restrictions within our Terms.

If I unsubscribe, can I delete the data?

Absolutely, you just need to make a delete request.

How long does it take to setup Noterro?

We recommend watching the Noterro Crash Course playlist on our YouTube Channel. It takes about 45-minutes, so grab a coffee while you become a Noterro expert. You can follow along and setup your clinic at the same time.

Need to talk to a human?

Schedule a one-on-one call with a member of the Noterro team.