Issuing Refunds: Three Primary Methods Explained

You can apply a refund to correct billing errors, address a service matter or handle cancellations. Here are three different ways you can issue a refund in Noterro.

Method One: From the Billing Activities page

1. Click on the Billing Icon (Billings Activity) in the left header.
2. Click on the Invoice (for example, INV-3).
3. Click on the three dots (top right).
4. Click Refund button.
5. Select the Refund Method and Amount.
6. Click Refund.

Method Two: From the Clinic Patient Profile page

1. Click on the Patient's name.
2. Click on the Billing tab.
3. Click on the Invoice (for example, INV-3).
4. Click on the three dots (top right).
5. Click Refund button.
6. Select the Refund Method and Amount.
7. Click Refund.

Method Three: From an Appointment

1. Click on an Appointment from the calendar.
2. Click on the Invoice (for example, INV-3).
3. Click on the three dots (top right).
4. Click Refund button.
5. Select the Refund Method and Amount.
6. Click Refund.