What are patient appointment reminders?

Patient appointment reminders are automatic messages sent before a scheduled visit to remind patients of the date, time, and location. They help patients stay informed and arrive on time.

How do automated appointment reminders work in Noterro?

Noterro uses automated workflows to send appointment reminders via email, text, and phone calls based on your schedule. Each workflow pulls from your calendar and automatically sends reminders. You can customize every reminder in the template editor using variables such as patient name, appointment date and time, service, clinic location, and clinic name, so messages stay accurate and personal even across multiple locations.

Can patients choose how they receive reminders?

When patients share their contact details, clinics can ask for their preferred communication method through the intake form. Practitioners can use that preference to send reminders by email, text, or phone, helping messages reach patients in the way they’re most likely to notice.

How do I pick the best appointment reminder software?

Look for software that automates reminders, syncs with your scheduling calendar, supports multiple reminder types, and lets you personalize messages. The right system should reduce no-shows without adding extra work for your team.

Can I set how many hours before the appointment I want reminders sent?

Yes, you can set how many hours before an appointment you want reminders sent.

When a patient books online, how often do they get reminders?

Patients receive one reminder for each appointment, sent at the time you set in your reminder settings.

Can I use reminders for recurring appointments or group sessions?

Yes, email reminders work for recurring appointments, group classes, and multi-person bookings.

Are Noterro reminders secure and compliant?

Yes, Noterro’s reminders meet HIPAA and PIPEDA standards.

Can patients reply to the email reminders?

Yes, you can allow patients to reply directly to email reminders, with responses routed to your clinic’s email address. If email deliverability is a concern, you may choose to keep replies disabled to help messages stay out of spam folders.

Is the use of reminders an optional feature in Noterro?

Yes, sending customized reminders is an optional feature in Noterro. You can choose to manually enable it if you want to use this service.

Features / Scheduling / Appointment Reminders

Appointment Reminder Software

Fewer no-shows.
Zero extra work.

Automated calls, texts, and emails personalized to your clinic.

Get Started

Appointment reminders that run without manual effort

Automated reminders replace manual calling, eliminate human error, and sync with external calendars like Google Calendar. Every reminder adheres to patient communication preferences, so patients arrive on time, and your staff no longer has to chase appointments.

Personalized messaging

Include all the important appointment details and pre-visit instructions, and represent your business in your own words.

Custom Timing

Choose when each reminder is sent, so each one feels perfectly timed and thoughtfully delivered.

Delivery status

Appointment reminders are time-stamped so you can see exactly when each one was sent.

Unlimited Email Reminders

Every clinic can use free email reminders at no additional cost. No fees, no surprises, and no upgrades.

Flexible Text & Call Options

As part of our Plus and Max plans, you’ll get 500 minutes of voice calls and 500 text messages per month*.

Reach patients the way they prefer

Some patients check email, others notice texts, and some only pick up the phone. Noterro’s automated reminders adapt to each patient's communication preferences.

Email Reminders

Send appointment details and personalized email reminders from your Noterro Calendar to help patients stay prepared and reduce missed appointments.

Learn More

Text Reminders

SMS reminders deliver time-sensitive appointment updates in real time, helping patients respond quickly and keeping schedules on track.

Learn More

Call Reminders

Automated phone reminders sync with your calendar to deliver voice calls at the right moment, adding a personal touch that reduces last-minute cancellations.

Learn More

One reminder system, built for real clinic days

Noterro coordinates email, text, and call reminders into a single automated workflow that keeps patients informed and schedules predictable.

Multi-channel delivery by design

Email, SMS, and phone reminders are sent automatically based on patient communication preferences, helping messages reach patients in the way they are most likely to notice and respond.

Live schedule awareness

Every reminder pulls from Noterro Calendar, adjusting when appointments are booked, cancelled, or rescheduled so patients always receive accurate information.

Works for multiple disciplines

From solo practitioners to multi-disciplinary clinics, reminders adapt to different appointment types, schedules, and care models.

Reliable delivery you can trust

Built-in visibility and smart fallback ensure reminders reach patients without manual checks or follow-ups.

Time-stamped delivery logs

Each reminder includes a timestamp showing exactly when it was sent, helping confirm delivery without manual follow-up.

System-aware updates

Reminder activity reflects real-time system updates, keeping practitioners informed and workflows aligned across the clinic.

Automatic fallback delivery

If a text message fails, Noterro automatically sends a voice call or email reminder to ensure patients still receive their appointment details.

Everything clinics need, nothing they don't

Noterro streamlines workflows for scheduling, billing, charting, and online booking, freeing up your day so you can focus on patient care.

Staff Notifications

Instantly notify staff about bookings, arrivals, and time changes so everyone stays aligned throughout the day.

Learn More

Calendar Sync

Connect Noterro to your favourite external calendar app.

Learn More

Waitlists

Add clients and notify them when there’s an opening.

Learn More

Loved by practitioners.
Trusted by clinic owners.

getapp best functionality & features 2023

“It’s been a very good experience. The Appointment Reminder Software is easy to use, and I appreciate being able to check my schedule from anywhere while keeping patient notes well organized”

Sherri F 
Manual Osteopath

“I switched from another popular platform in search of a simpler and more cost-effective option. Since then, the Appointment Reminder Software has continued to improve through regular upgrades and enhancements.”

Barbara P 
Registered Acupuncturist

"Overall, the experience has been straightforward and efficient. The Appointment Reminder Software plays an important role in helping me run a better practice."

Amanda W 
Massage Therapist

Made to care.

Practitioners are at the heart of everything we do.

Frequently asked questions

Insights and tips
for appointment reminders

How to Personalize Automated Reminders to Reduce No-Shows

How many practitioners can say they've never dealt with a no-show? Not one. When patients skip appointments, you lose money, time, and momentum....

The Impact of Appointment Reminder Software to Boost Patient Engagement

Imagine that challenge magnified in the healthcare industry, where missed appointments can throw a wrench...

Appointment Reminder Software

Fewer no-shows.
Zero extra work.