How to Confirm Appointments to Reduce No-Shows and Save Time

A request to have Patients confirm their appointment can be sent to reduce missed appointments and time spent following up to confirm if they plan to make it. If you've selected the option to "Remind Patient 1 day before their appointment," they will receive an email with a button to confirm their appointment in addition to their reminder. If the Patient confirms their appointment, this will appear on the Calendar and the Dashboard under 'Today's Appointments.' Here are the steps to set this up in Noterro:

Steps for Appointment Confirmation Set up

1. Click on the Gear Icon.
2. Click On Template.
3. Click on Patient notification.
4. Scroll down to Reminders and Click on Email.
5. Click on Ask Patients to Confirm their Appointments.