Deleting/Canceling Appointments on My Calendar as a Practitioner

Practitioners may want to delete or cancel an appointment on their calendar due to scheduling conflicts or changes in availability. There are a couple of ways you can do this.

Method One: Deleting or Cancelling Appointments on the Calendar

1. Click on the Appointment.
2. Once the appointment window pops out, click Delete.
3. You'll have the option to Notify Patients or not.
4. Click the "Yes, Cancel" button to cancel or delete the appointment.

Method Two: Deleting or Cancelling Appointments from the Patient Profile Page

1. Click on the Patient’s name from the Patient Profile Page or search in the navigation bar.
2. Click on the Appointments tab.
3. Click on the Appointment.
4. Once the appointment window pops out, click Delete.
5. You'll have the option to Notify Patients or not.
6. Click the "Yes, Cancel" button to cancel or delete the appointment.

Important Note: There is no simple way to recover deleted appointments. We don't have a report for appointment statuses, so please be sure to check multiple times before deleting or cancelling the appointment.