Deleting a Service on an Invoice that Has Already Been Paid

You may want to delete a service on a paid invoice to correct billing errors or adjust charges based on changes to services provided

Deleting an Invoice that has a Payment

1. Click on the Invoice (example, INV-3).
2. Click Transaction (for example, TRN-10003) at the bottom of the page.
3. Click Unlink or Delete.
4. Type in "I Understand."
5. Click the Invoice (for example, INV-3) again.
6. Click Delete.
7. Type in "I Understand."

Important Note: This process will delete the invoice and remove any applied payment.