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Error Message when Trying to Add a Credit Card in Online Booking
Error Message when Trying to Add a Credit Card in Online Booking

Error Message when Trying to Add a Credit Card in Online Booking

When Patients add a credit card to an online booking, they may get the following error message: "Failed to create payment profile. Please enter all fields." This means you need to adjust the settings in your Shift4 (formerly Worldline/Bambora) account.

Fixing a Credit Card Error Message

  1. Log into your Shift4 account.
  2. Click on Configuration in the sidebar.
  3. Click on Payment Profile Configuration.
  4. Uncheck "Requires unique order numbers."
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Articles in this section
plus

Correcting $0.01 Over & Underpayments

Deleting a Service on a Paid Invoice

Deleting a Transaction

Editing the Payment Method on a Paid Invoice

Editing the Practitioner on a Paid Invoice

Editing Service Fees

Editing the Treatment Date on a Paid Invoice

Editing a Transaction

When Patients add a credit card to an online booking, they may get the following error message: "Failed to create payment profile. Please enter all fields." This means you need to adjust the settings in your Shift4 (formerly Worldline/Bambora) account.

Fixing a Credit Card Error Message

  1. Log into your Shift4 account.
  2. Click on Configuration in the sidebar.
  3. Click on Payment Profile Configuration.
  4. Uncheck "Requires unique order numbers."
mceclip0.png
Articles in this section
plus

Correcting $0.01 Over & Underpayments

Deleting a Service on a Paid Invoice

Deleting a Transaction

Editing the Payment Method on a Paid Invoice

Editing the Practitioner on a Paid Invoice

Editing Service Fees

Editing the Treatment Date on a Paid Invoice

Editing a Transaction

When Patients add a credit card to an online booking, they may get the following error message: "Failed to create payment profile. Please enter all fields." This means you need to adjust the settings in your Shift4 (formerly Worldline/Bambora) account.

Fixing a Credit Card Error Message

  1. Log into your Shift4 account.
  2. Click on Configuration in the sidebar.
  3. Click on Payment Profile Configuration.
  4. Uncheck "Requires unique order numbers."
mceclip0.png
Articles in this section
plus

Correcting $0.01 Over & Underpayments

Deleting a Service on a Paid Invoice

Deleting a Transaction

Editing the Payment Method on a Paid Invoice

Editing the Practitioner on a Paid Invoice

Editing Service Fees

Editing the Treatment Date on a Paid Invoice

Editing a Transaction

Articles in this section
plus

Correcting $0.01 Over & Underpayments

Deleting a Service on a Paid Invoice

Deleting a Transaction

Editing the Payment Method on a Paid Invoice

Editing the Practitioner on a Paid Invoice

Editing Service Fees

Editing the Treatment Date on a Paid Invoice

Editing a Transaction

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Get started with Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Start Your 14-Day TrialBook or Watch a Demo
Invoice

Get started with Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Start Your 14-Day TrialBook a Call
calendar date picker
invoice
calendar date picker

Get started with
Noterro today!

Run your practice with less stress and more control.
Start Your 14-Day TrialBook a Demo

No credit card required. Available 1-on-1 support.

Invoice

Get started with
Noterro today!

Run your practice with less stress and more control.
Start Your 14-Day TrialBook a Demo

No credit card required. Available 1-on-1 support.

calendar date picker
invoice