Adjust Bambora Settings for Patient Credit Card Errors

When attempting to add a credit card to a patient profile, you may encounter the following error message:

"An error has occurred, please try again later ER114 C:17 M: Duplicate match on payment information".

You will need to adjust the settings in your Bambora account.

  1. Log in to your Bambora account.
  2. Click on Configuration in the sidebar.
  3. Click on Payment Profile Configuration.
  4. Uncheck: "Do not allow the profile to be created with card data duplicated from an existing profile."
mceclip0.png

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When attempting to add a credit card to a patient profile, you may encounter the following error message:

"An error has occurred, please try again later ER114 C:17 M: Duplicate match on payment information".

You will need to adjust the settings in your Bambora account.

  1. Log in to your Bambora account.
  2. Click on Configuration in the sidebar.
  3. Click on Payment Profile Configuration.
  4. Uncheck: "Do not allow the profile to be created with card data duplicated from an existing profile."
mceclip0.png

When attempting to add a credit card to a patient profile, you may encounter the following error message:

"An error has occurred, please try again later ER114 C:17 M: Duplicate match on payment information".

You will need to adjust the settings in your Bambora account.

  1. Log in to your Bambora account.
  2. Click on Configuration in the sidebar.
  3. Click on Payment Profile Configuration.
  4. Uncheck: "Do not allow the profile to be created with card data duplicated from an existing profile."
mceclip0.png

Fix Overlapping Availabilities in Online Booking | Noterro

Managing Scribe Content: Editing Finalized Notes in Noterro

How to Troubleshoot Login Issues and Password Reset Requests

How to Reset Your Forgotten Password

Patient not receiving SMS / text message

Reasons why patients may not be receiving emails from clinic

Why am I receiving emails from noterromail.com or noterro.team?

How to Export Patient Data for Backup or Safe Transfer

Patient Does Not Appear on the Patient Listing Page

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Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Invoice

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
calendar date picker
invoice