How call reminder usage works

Your call reminder plan is billed monthly, but your usage is measured on a rolling 30-day basis. Each call reminder you send counts toward your total usage. Each completed call counts as one unit.

What is a rolling 30-day limit?

There is no fixed reset date for your call reminder usage.

Instead, your usage is always based on the calls sent in the last 30 days. Each call is counted immediately and remains part of your usage for 30 days. After that, it is no longer included, which gradually frees up capacity.

If you send a high number of calls today, they will continue to count toward your limit for the next 30 days. As those calls fall outside the 30-day window, your available capacity increases.

Why this matters

Your available call capacity can change daily based on recent activity.

If you are approaching your limit, it is due to the number of calls sent in the past 30 days, not your billing date.

What to keep in mind

Usage is based on total calls sent
Each call counts as one unit
Your usage reflects the last 30 days, not your billing cycle
There is no reset where usage returns to zero

If you regularly reach your limit, you can increase your call capacity at any time to ensure your reminders continue without interruption

How SMS usage works

How SMS usage works

Account Management

Capacity Limits

Practitioner Seats

Noterro Credits

Billing & Usage

Your call reminder plan is billed monthly, but your usage is measured on a rolling 30-day basis. Each call reminder you send counts toward your total usage. Each completed call counts as one unit.

What is a rolling 30-day limit?

There is no fixed reset date for your call reminder usage.

Instead, your usage is always based on the calls sent in the last 30 days. Each call is counted immediately and remains part of your usage for 30 days. After that, it is no longer included, which gradually frees up capacity.

If you send a high number of calls today, they will continue to count toward your limit for the next 30 days. As those calls fall outside the 30-day window, your available capacity increases.

Why this matters

Your available call capacity can change daily based on recent activity.

If you are approaching your limit, it is due to the number of calls sent in the past 30 days, not your billing date.

What to keep in mind

Usage is based on total calls sent
Each call counts as one unit
Your usage reflects the last 30 days, not your billing cycle
There is no reset where usage returns to zero

If you regularly reach your limit, you can increase your call capacity at any time to ensure your reminders continue without interruption

Your call reminder plan is billed monthly, but your usage is measured on a rolling 30-day basis. Each call reminder you send counts toward your total usage. Each completed call counts as one unit.

What is a rolling 30-day limit?

There is no fixed reset date for your call reminder usage.

Instead, your usage is always based on the calls sent in the last 30 days. Each call is counted immediately and remains part of your usage for 30 days. After that, it is no longer included, which gradually frees up capacity.

If you send a high number of calls today, they will continue to count toward your limit for the next 30 days. As those calls fall outside the 30-day window, your available capacity increases.

Why this matters

Your available call capacity can change daily based on recent activity.

If you are approaching your limit, it is due to the number of calls sent in the past 30 days, not your billing date.

What to keep in mind

Usage is based on total calls sent
Each call counts as one unit
Your usage reflects the last 30 days, not your billing cycle
There is no reset where usage returns to zero

If you regularly reach your limit, you can increase your call capacity at any time to ensure your reminders continue without interruption

How SMS usage works

How SMS usage works

Account Management

Capacity Limits

Practitioner Seats

Noterro Credits

Billing & Usage

calendar date picker

Get started with Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Invoice

Get started with Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
calendar date picker
invoice
calendar date picker

Get started with
Noterro today!

Run your practice with less stress and more control.

No credit card required. Available 1-on-1 support.

Invoice

Get started with
Noterro today!

Run your practice with less stress and more control.

No credit card required. Available 1-on-1 support.

calendar date picker
invoice