Processing Claims through TELUS Health

When you create a claim in Noterro and you are connected to Telus eClaims, you can Submit a claim, or check Eligibility.

Creating a Claim

  1. Add an Invoice
  2. Make sure you add a TELUS connected Practitioner to the invoice
  3. Add a Billing Code (the TELUS Billing Codes are preloaded based on the Practitioner's discipline)
  4. You have 3 options to add a claim. You can Copy from a previous claim, add it to an Active Policy, or add a New Policy, then add your claim
  5. Click Preview TELUS eClaim
  6. Fix any errors
  7. Agree to the Terms and Conditions set forth by TELUS at the bottom of the form
  8. Click Check Eligibility or Submit Claim

Invoice isn't displaying the TELUS eClaims Preview Button

Download a Previous Submitted TELUS Health Eligibility Check

TELUS "Authentication Failed" Error Message

TELUS Health eClaims Billing Codes

TELUS eClaims Error Messages

Receiving a Pending Status in TELUS eClaims Submission

Where to Find TELUS Health eClaims Setup Values

VOID a TELUS Health Claim in Noterro

When you create a claim in Noterro and you are connected to Telus eClaims, you can Submit a claim, or check Eligibility.

Creating a Claim

  1. Add an Invoice
  2. Make sure you add a TELUS connected Practitioner to the invoice
  3. Add a Billing Code (the TELUS Billing Codes are preloaded based on the Practitioner's discipline)
  4. You have 3 options to add a claim. You can Copy from a previous claim, add it to an Active Policy, or add a New Policy, then add your claim
  5. Click Preview TELUS eClaim
  6. Fix any errors
  7. Agree to the Terms and Conditions set forth by TELUS at the bottom of the form
  8. Click Check Eligibility or Submit Claim

When you create a claim in Noterro and you are connected to Telus eClaims, you can Submit a claim, or check Eligibility.

Creating a Claim

  1. Add an Invoice
  2. Make sure you add a TELUS connected Practitioner to the invoice
  3. Add a Billing Code (the TELUS Billing Codes are preloaded based on the Practitioner's discipline)
  4. You have 3 options to add a claim. You can Copy from a previous claim, add it to an Active Policy, or add a New Policy, then add your claim
  5. Click Preview TELUS eClaim
  6. Fix any errors
  7. Agree to the Terms and Conditions set forth by TELUS at the bottom of the form
  8. Click Check Eligibility or Submit Claim

Invoice isn't displaying the TELUS eClaims Preview Button

Download a Previous Submitted TELUS Health Eligibility Check

TELUS "Authentication Failed" Error Message

TELUS Health eClaims Billing Codes

TELUS eClaims Error Messages

Receiving a Pending Status in TELUS eClaims Submission

Where to Find TELUS Health eClaims Setup Values

VOID a TELUS Health Claim in Noterro

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming