Noterro Support Hours

Our Customer Support Team is here to help you!

We offer live support during the following hours:

Support Availability

Monday to Friday
7:00 AM – 8:00 PM (Eastern Time)

Saturday / Sunday
12:00 PM – 8:00 PM (Eastern Time)

During these hours, you can reach out to us via:

Live Chat (from within your Noterro account)
Email Support
Scheduled 1-on-1 support calls (by request)

Outside Support Hours

If you reach out outside of our support hours, no worries! You can still leave us a message via chat or email; we’ll get back to you as soon as we’re back online.

Our Customer Support Team is here to help you!

We offer live support during the following hours:

Support Availability

Monday to Friday
7:00 AM – 8:00 PM (Eastern Time)

Saturday / Sunday
12:00 PM – 8:00 PM (Eastern Time)

During these hours, you can reach out to us via:

Live Chat (from within your Noterro account)
Email Support
Scheduled 1-on-1 support calls (by request)

Outside Support Hours

If you reach out outside of our support hours, no worries! You can still leave us a message via chat or email; we’ll get back to you as soon as we’re back online.

Managing Your Noterro Subscription

Noterro Subscription Plans

Creating a Test Patient Account in Noterro

Accessing the Setup Checklist in Noterro

How to Log In / Sign Up

Navigating the Headers for Desktop & Mobile

Merging Two Noterro Clinics

Requesting Support, Demos, Account Audits and Setup Calls

Creating a New Clinic with an Existing Noterro Account

How Much Does Noterro Cost?

Installing the Noterro App

Our Customer Support Team is here to help you!

We offer live support during the following hours:

Support Availability

Monday to Friday
7:00 AM – 8:00 PM (Eastern Time)

Saturday / Sunday
12:00 PM – 8:00 PM (Eastern Time)

During these hours, you can reach out to us via:

Live Chat (from within your Noterro account)
Email Support
Scheduled 1-on-1 support calls (by request)

Outside Support Hours

If you reach out outside of our support hours, no worries! You can still leave us a message via chat or email; we’ll get back to you as soon as we’re back online.