Adjusting Incorrect Appointment Times Appearing in Google Calendar

When you add an appointment to your calendar and click Book & Email, patients can click on the attachment to conveniently add it to their calendar. The email notification displays the correct time, however, when they add the appointment to their Google calendar, the time is incorrect.

The most likely reason is that your client's Google calendar is set to the incorrect time zone. If a patient with a Gmail address complains that they received a confirmation or reminder email with an incorrect start time, this is most likely due to a Google calendar.

If the patient looks at the actual email, they will see that the appointment time was correct and in the correct time zone.

Your patient can set their Google calendar to the correct time zone by following these instructions.

Available Time Slots are not Visible in Online Booking or Patient Portal

Resolving Patients not Receiving Appointment Reminders

Not All My Google Events are Blocking My Noterro Calendar from Being Booked

Appointments Not Syncing with External Calendar

Fixing the Inability to Add Appointments to My Calendar Because of Google Two-Way Sync

Patient Appointment Displaying in UTC and the Time is Incorrect

Appointments Appear in Patient Calendars at the Wrong Time

Confirming or Deleting an Appointment from Voice Reminder Not Working

Booking an Appointment Does Not Work on the iPad

When you add an appointment to your calendar and click Book & Email, patients can click on the attachment to conveniently add it to their calendar. The email notification displays the correct time, however, when they add the appointment to their Google calendar, the time is incorrect.

The most likely reason is that your client's Google calendar is set to the incorrect time zone. If a patient with a Gmail address complains that they received a confirmation or reminder email with an incorrect start time, this is most likely due to a Google calendar.

If the patient looks at the actual email, they will see that the appointment time was correct and in the correct time zone.

Your patient can set their Google calendar to the correct time zone by following these instructions.

When you add an appointment to your calendar and click Book & Email, patients can click on the attachment to conveniently add it to their calendar. The email notification displays the correct time, however, when they add the appointment to their Google calendar, the time is incorrect.

The most likely reason is that your client's Google calendar is set to the incorrect time zone. If a patient with a Gmail address complains that they received a confirmation or reminder email with an incorrect start time, this is most likely due to a Google calendar.

If the patient looks at the actual email, they will see that the appointment time was correct and in the correct time zone.

Your patient can set their Google calendar to the correct time zone by following these instructions.

Available Time Slots are not Visible in Online Booking or Patient Portal

Resolving Patients not Receiving Appointment Reminders

Not All My Google Events are Blocking My Noterro Calendar from Being Booked

Appointments Not Syncing with External Calendar

Fixing the Inability to Add Appointments to My Calendar Because of Google Two-Way Sync

Patient Appointment Displaying in UTC and the Time is Incorrect

Appointments Appear in Patient Calendars at the Wrong Time

Confirming or Deleting an Appointment from Voice Reminder Not Working

Booking an Appointment Does Not Work on the iPad

calendar date picker

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Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Invoice

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
calendar date picker
invoice