There are several reasons why your online booking calendar may not show the time slots you would expect. It's often one or more of the following reasons:
If you're not seeing any services available to book online, ensure that the location is enabled for online booking. This is found under Settings > Base Setup > Locations > Edit each Location to ensure Online Booking is enabled.
If you're not seeing a specific Practitioner available to book online, ensure that the Practitioner is enabled for online booking. While you're there, also check that they have the appropriate Services enabled to offer in online booking.
If you're not seeing a specific service in online booking, check to ensure that the service has online booking enabled.
If you're not seeing time slots available to book shortly, check your Minimum Lead Time.
If you're not seeing time slots available to book after a specific date, check your Maximum Lead Time.
If you're not seeing time slots available to book after a specific date, check your Maximum Workload.
If you're not seeing any time slots available at all, check to make sure you've added Availabilities for the Practitioner you're trying to book.
If you have multiple locations, it's possible that you only intend on enabling online booking for one of the locations, but you've created availabilities at the other location. From the calendar, check to ensure the availabilities are set to the intended location.
If you're simply not seeing enough time slots available per day, check that you've not exceeded the maximum number of appointments per day segment.
Unlike 1-on-1 appointments, classes are not booked into Availabilities. Instead, class participants book themselves into existing Classes on the calendar. Ensure that those classes exist and are not full.
There are several reasons why your online booking calendar may not show the time slots you would expect. It's often one or more of the following reasons:
If you're not seeing any services available to book online, ensure that the location is enabled for online booking. This is found under Settings > Base Setup > Locations > Edit each Location to ensure Online Booking is enabled.
If you're not seeing a specific Practitioner available to book online, ensure that the Practitioner is enabled for online booking. While you're there, also check that they have the appropriate Services enabled to offer in online booking.
If you're not seeing a specific service in online booking, check to ensure that the service has online booking enabled.
If you're not seeing time slots available to book shortly, check your Minimum Lead Time.
If you're not seeing time slots available to book after a specific date, check your Maximum Lead Time.
If you're not seeing time slots available to book after a specific date, check your Maximum Workload.
If you're not seeing any time slots available at all, check to make sure you've added Availabilities for the Practitioner you're trying to book.
If you have multiple locations, it's possible that you only intend on enabling online booking for one of the locations, but you've created availabilities at the other location. From the calendar, check to ensure the availabilities are set to the intended location.
If you're simply not seeing enough time slots available per day, check that you've not exceeded the maximum number of appointments per day segment.
Unlike 1-on-1 appointments, classes are not booked into Availabilities. Instead, class participants book themselves into existing Classes on the calendar. Ensure that those classes exist and are not full.
There are several reasons why your online booking calendar may not show the time slots you would expect. It's often one or more of the following reasons:
If you're not seeing any services available to book online, ensure that the location is enabled for online booking. This is found under Settings > Base Setup > Locations > Edit each Location to ensure Online Booking is enabled.
If you're not seeing a specific Practitioner available to book online, ensure that the Practitioner is enabled for online booking. While you're there, also check that they have the appropriate Services enabled to offer in online booking.
If you're not seeing a specific service in online booking, check to ensure that the service has online booking enabled.
If you're not seeing time slots available to book shortly, check your Minimum Lead Time.
If you're not seeing time slots available to book after a specific date, check your Maximum Lead Time.
If you're not seeing time slots available to book after a specific date, check your Maximum Workload.
If you're not seeing any time slots available at all, check to make sure you've added Availabilities for the Practitioner you're trying to book.
If you have multiple locations, it's possible that you only intend on enabling online booking for one of the locations, but you've created availabilities at the other location. From the calendar, check to ensure the availabilities are set to the intended location.
If you're simply not seeing enough time slots available per day, check that you've not exceeded the maximum number of appointments per day segment.
Unlike 1-on-1 appointments, classes are not booked into Availabilities. Instead, class participants book themselves into existing Classes on the calendar. Ensure that those classes exist and are not full.
