Patient/Client Appointment Displaying in UTC and the Time is Incorrect

The most likely reason is that your patient's/client's Google calendar is set to the incorrect time zone.

If you get the patient/client to check the email Notification sent from Noterro on your behalf, they will see it displays the correct time. When they add the event to their calendar, it is not being evaluated properly, and it is likely due to their Google calendar being set to the incorrect time zone.

Available Time Slots are not Visible in Classic Online Booking or Patient Portal

Resolving Patients / Clients not Receiving Appointment Reminders

Not All My Google Events are Blocking My Noterro Calendar from Being Booked

Appointments Not Syncing with External Calendar

Fixing the Inability to Add Appointments to My Calendar Because of Google Two-Way Sync

Adjusting Incorrect Appointment Times Appearing in Google Calendar

Appointments Appear in Patient Calendars at the Wrong Time

Confirming or Deleting an Appointment from Voice Reminder Not Working

Booking an Appointment Does Not Work on the iPad

The most likely reason is that your patient's/client's Google calendar is set to the incorrect time zone.

If you get the patient/client to check the email Notification sent from Noterro on your behalf, they will see it displays the correct time. When they add the event to their calendar, it is not being evaluated properly, and it is likely due to their Google calendar being set to the incorrect time zone.

The most likely reason is that your patient's/client's Google calendar is set to the incorrect time zone.

If you get the patient/client to check the email Notification sent from Noterro on your behalf, they will see it displays the correct time. When they add the event to their calendar, it is not being evaluated properly, and it is likely due to their Google calendar being set to the incorrect time zone.

Available Time Slots are not Visible in Classic Online Booking or Patient Portal

Resolving Patients / Clients not Receiving Appointment Reminders

Not All My Google Events are Blocking My Noterro Calendar from Being Booked

Appointments Not Syncing with External Calendar

Fixing the Inability to Add Appointments to My Calendar Because of Google Two-Way Sync

Adjusting Incorrect Appointment Times Appearing in Google Calendar

Appointments Appear in Patient Calendars at the Wrong Time

Confirming or Deleting an Appointment from Voice Reminder Not Working

Booking an Appointment Does Not Work on the iPad

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming