Booking an Appointment Does Not Work on the iPad

You may find that touching the screen to book an appointment does not work on the iPad. Nothing happens when you touch the selected time unless you hold your finger on the calendar. This setting needs to be switched off on the iPad.

  1. Click on the Gear icon (on your iPad).
  2. Scroll down the page and click on Safari.
  3. Scroll down the page and click on Request Desktop Website.
  4. Make sure the switch is in the Off position for All Websites.

Available Time Slots are not Visible in Online Booking or Patient Portal

Resolving Patients not Receiving Appointment Reminders

Not All My Google Events are Blocking My Noterro Calendar from Being Booked

Appointments Not Syncing with External Calendar

Fixing the Inability to Add Appointments to My Calendar Because of Google Two-Way Sync

Adjusting Incorrect Appointment Times Appearing in Google Calendar

Patient Appointment Displaying in UTC and the Time is Incorrect

Appointments Appear in Patient Calendars at the Wrong Time

Confirming or Deleting an Appointment from Voice Reminder Not Working

You may find that touching the screen to book an appointment does not work on the iPad. Nothing happens when you touch the selected time unless you hold your finger on the calendar. This setting needs to be switched off on the iPad.

  1. Click on the Gear icon (on your iPad).
  2. Scroll down the page and click on Safari.
  3. Scroll down the page and click on Request Desktop Website.
  4. Make sure the switch is in the Off position for All Websites.

You may find that touching the screen to book an appointment does not work on the iPad. Nothing happens when you touch the selected time unless you hold your finger on the calendar. This setting needs to be switched off on the iPad.

  1. Click on the Gear icon (on your iPad).
  2. Scroll down the page and click on Safari.
  3. Scroll down the page and click on Request Desktop Website.
  4. Make sure the switch is in the Off position for All Websites.

Available Time Slots are not Visible in Online Booking or Patient Portal

Resolving Patients not Receiving Appointment Reminders

Not All My Google Events are Blocking My Noterro Calendar from Being Booked

Appointments Not Syncing with External Calendar

Fixing the Inability to Add Appointments to My Calendar Because of Google Two-Way Sync

Adjusting Incorrect Appointment Times Appearing in Google Calendar

Patient Appointment Displaying in UTC and the Time is Incorrect

Appointments Appear in Patient Calendars at the Wrong Time

Confirming or Deleting an Appointment from Voice Reminder Not Working

calendar date picker

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Invoice

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
calendar date picker
invoice