Contacting Noterro Support

Noterro support is available through a variety of channels, such as:

LucyAI

Available in-app, Noterro's AI assistant provides immediate answers to general questions. She can't access account-specific information and can make mistakes, especially on more advanced questions.

Chat Support

Chat with a human. You can start a chat from within your account or from our homepage.

Ticket Support

Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.

Phone Support

Book a call for phone or screen share support.

Important Note: While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are:

Scribe Troubleshooting: How to Fix a Blank Scribe Issue

Noterro's Digital Assistant: Lucy AI

What Happens if My Trial Expires

Logging Out or Locking your Screen

Using Noterro Keyboard Shortcuts

Adding a Call-to-Action on your Facebook Page

Scoring Guide for the Neck Disability Index Form Template

Scoring Guide for the Oswestry Low Back Pain Disability Questionnaire

Noterro support is available through a variety of channels, such as:

LucyAI

Available in-app, Noterro's AI assistant provides immediate answers to general questions. She can't access account-specific information and can make mistakes, especially on more advanced questions.

Chat Support

Chat with a human. You can start a chat from within your account or from our homepage.

Ticket Support

Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.

Phone Support

Book a call for phone or screen share support.

Important Note: While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are:

  • Monday-Friday, 7 am-10 pm ET
  • Saturday-Sunday, 11 am-7 pm ET

Noterro support is available through a variety of channels, such as:

LucyAI

Available in-app, Noterro's AI assistant provides immediate answers to general questions. She can't access account-specific information and can make mistakes, especially on more advanced questions.

Chat Support

Chat with a human. You can start a chat from within your account or from our homepage.

Ticket Support

Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.

Phone Support

Book a call for phone or screen share support.

Important Note: While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are:

Scribe Troubleshooting: How to Fix a Blank Scribe Issue

Noterro's Digital Assistant: Lucy AI

What Happens if My Trial Expires

Logging Out or Locking your Screen

Using Noterro Keyboard Shortcuts

Adding a Call-to-Action on your Facebook Page

Scoring Guide for the Neck Disability Index Form Template

Scoring Guide for the Oswestry Low Back Pain Disability Questionnaire

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Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Invoice

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
calendar date picker
invoice