Contact Noterro Support Through Different Channels

Noterro support is available through a variety of channels.

LucyAI - Available in-app, Noterro's AI assistant is excellent for providing immediate answers to general questions. She cannot access account-specific information and can make mistakes, especially on more advanced questions.
Chat Support - Chat with a human. Either from within your account or from our homepage, you can start a chat.
Ticket Support - Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.
Phone Support - Book a call for phone or screen share support.

While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are:

Noterro support is available through a variety of channels.

LucyAI - Available in-app, Noterro's AI assistant is excellent for providing immediate answers to general questions. She cannot access account-specific information and can make mistakes, especially on more advanced questions.
Chat Support - Chat with a human. Either from within your account or from our homepage, you can start a chat.
Ticket Support - Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.
Phone Support - Book a call for phone or screen share support.

While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are:

Noterro's Digital Assistant, Lucy Ai

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Noterro support is available through a variety of channels.

LucyAI - Available in-app, Noterro's AI assistant is excellent for providing immediate answers to general questions. She cannot access account-specific information and can make mistakes, especially on more advanced questions.
Chat Support - Chat with a human. Either from within your account or from our homepage, you can start a chat.
Ticket Support - Connect to a human. Email us to create a ticket anytime. We'll respond during our support hours below.
Phone Support - Book a call for phone or screen share support.

While you can submit a Chat or Ticket, we can only respond during the hours when human support is available. These hours are: