Troubleshooting Calendar Availability

You may encounter a situation where your Calendar does not show Availability for online bookings. A few things could cause this issue. We will look at the different areas you may need to check to allow your Availability to be shown for online bookings.

Practitioner Availability

Ensure the Practitioner has inputted Availability in their Calendar. In addition, make sure these availabilities are correct. If there are no availabilities, no time slots will be shown.

Verify Location Settings

If you have multiple locations, ensure availabilities are set for the correct location where you intend to enable online booking.

Maximum Appointments Per Day

Additional time slots won't be displayed if you've reached the maximum number of daily appointments.

Maximum Lead Time

If a Patient is booking too far into the future, it may not show your Availability.

Service Settings

Ensure the services you want to offer are enabled for online booking.

Google Calendar Syncing

If your Google Calendar is synced with Noterro, your Google appointments may take the Availability in your Noterro calendar. To have Availability in Noterro, ensure your Google Appointments are set to "Free" instead of "Busy."

Important Note: If you enabled double booking, this feature is unavailable for online bookings. Thus, appointments booked in the clinic will block those times.

Verifying your Admin Account

Addressing Patients Not Receiving Appointment Reminders

Scribe Troubleshooting: How to Fix a Blank Scribe Issue

Contacting Noterro Support

Noterro's Digital Assistant: Lucy AI

What Happens if My Trial Expires

Logging Out or Locking your Screen

Using Noterro Keyboard Shortcuts

Adding a Call-to-Action on your Facebook Page

Scoring Guide for the Neck Disability Index Form Template

Scoring Guide for the Oswestry Low Back Pain Disability Questionnaire

You may encounter a situation where your Calendar does not show Availability for online bookings. A few things could cause this issue. We will look at the different areas you may need to check to allow your Availability to be shown for online bookings.

Practitioner Availability

Ensure the Practitioner has inputted Availability in their Calendar. In addition, make sure these availabilities are correct. If there are no availabilities, no time slots will be shown.

Verify Location Settings

If you have multiple locations, ensure availabilities are set for the correct location where you intend to enable online booking.

Maximum Appointments Per Day

Additional time slots won't be displayed if you've reached the maximum number of daily appointments.

Maximum Lead Time

If a Patient is booking too far into the future, it may not show your Availability.

Service Settings

Ensure the services you want to offer are enabled for online booking.

Google Calendar Syncing

If your Google Calendar is synced with Noterro, your Google appointments may take the Availability in your Noterro calendar. To have Availability in Noterro, ensure your Google Appointments are set to "Free" instead of "Busy."

Important Note: If you enabled double booking, this feature is unavailable for online bookings. Thus, appointments booked in the clinic will block those times.

You may encounter a situation where your Calendar does not show Availability for online bookings. A few things could cause this issue. We will look at the different areas you may need to check to allow your Availability to be shown for online bookings.

Practitioner Availability

Ensure the Practitioner has inputted Availability in their Calendar. In addition, make sure these availabilities are correct. If there are no availabilities, no time slots will be shown.

Verify Location Settings

If you have multiple locations, ensure availabilities are set for the correct location where you intend to enable online booking.

Maximum Appointments Per Day

Additional time slots won't be displayed if you've reached the maximum number of daily appointments.

Maximum Lead Time

If a Patient is booking too far into the future, it may not show your Availability.

Service Settings

Ensure the services you want to offer are enabled for online booking.

Google Calendar Syncing

If your Google Calendar is synced with Noterro, your Google appointments may take the Availability in your Noterro calendar. To have Availability in Noterro, ensure your Google Appointments are set to "Free" instead of "Busy."

Important Note: If you enabled double booking, this feature is unavailable for online bookings. Thus, appointments booked in the clinic will block those times.

Verifying your Admin Account

Addressing Patients Not Receiving Appointment Reminders

Scribe Troubleshooting: How to Fix a Blank Scribe Issue

Contacting Noterro Support

Noterro's Digital Assistant: Lucy AI

What Happens if My Trial Expires

Logging Out or Locking your Screen

Using Noterro Keyboard Shortcuts

Adding a Call-to-Action on your Facebook Page

Scoring Guide for the Neck Disability Index Form Template

Scoring Guide for the Oswestry Low Back Pain Disability Questionnaire

calendar date picker

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
Invoice

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming
calendar date picker
invoice