Manage Clinic Access with Location Restrictions

As an administrator of Noterro, you have the ability to manage the permitted IP addresses for accessing your clinic. By setting up location restrictions, you can control access to your account and ensure that only staff (practitioners and assistants) from permitted IP addresses can log in. Let's explore each of the actions you can take to manage permitted IP addresses.

Enabling Restricted Access

When you enable Restricted Access, staff are required to connected from one of the Permitted IP Addresses. Follow these steps to enable Restricted Access.

1. Log in as the Admin
2. Click on the Gear icon (top right header)
3. Select Base Setup
4. Scroll to the Restricted Access section
5. Click on Turn On

Disabling Restricted Access

If you need to turn off Restricted Access, either permanently or temporarily, follow these steps.

1. Log in as the Admin
2. Click on the Gear icon (top right header)
3. Select Base Setup
4. Scroll to the Restricted Access section
5. Click on Turn Off

Adding Permitted IP Addresses

Adding a new permitted IP address is a crucial step in controlling access to your clinic. Here's how you can do it:

1. Log in as the Admin
2. Click on the Gear icon (top right header)
3. Select Base Setup
4. Scroll to the Restricted Access section
5. Click on Add New
6. Enter a Name (a description to help identify the IP address) and the IP address that you want to permit
7. Click Save to add the permitted IP address

Editing Permitted IP Addresses

If you need to make changes to a permitted IP address, follow these steps:

1. Log in as the Admin
2. Click on the Gear icon (top right header)
3. Select Base Setup
4. Scroll to the Restricted Access section
5. Locate the specific permitted IP address you want to edit and click on its name
6. Update the necessary details, such as the IP address or name
7. Click Save to save the changes

Deleting Permitted IP Addresses

Deleting a permitted IP address should be done with caution, as it permanently removes it from the list of permitted IP addresses. If you're certain you want to delete a permitted IP address, follow these steps:

1. Log in as the Admin
2. Click on the Gear icon (top right header)
3. Select Base Setup
4. Scroll to the Restricted Access section
5. Locate the specific permitted IP address you want to delete and click the Three Dot dropdown menu
6. Click Delete

Please note that deleting a permitted IP address will permanently remove it from the list. If Restricted Access is turned on, then staff accessing your clinic from IP addresses which aren't listed in the Permitted IP Addresses will not be able to access your clinic. only staff associated with that IP address will no longer have access to your clinic. Make sure to communicate any changes to your team members to avoid any disruptions.

By effectively managing permitted IP addresses in Noterro, you can enhance the security of your clinic's account and ensure that only authorized practitioners can access it. If you have any questions or need further assistance, our support team is always here to help.