Managing Clinic Contact Information

As an administrator of Noterro, you have the power to efficiently manage your clinic contact information. Whether you need to edit the clinic's name, address, email, phone, logo or timezone, we've got you covered. Let's explore each of these actions and how to perform them.

Editing Information

Your contact information would have been added when you created your account. You may not have added all your information correctly or you simply may want to update some of the information.

  1. Log in as the Admin.
  2. Click on the Gear icon (top right header).
  3. Select Base Setup.
  4. Select Edit in the General section.
  5. Edit or Update the necessary details, such as the clinic name, address, phone, email, logo, or timezone and patient/client terminology.
  6. Click Save.

Important Note: If the clinic's location does not have "Use this location for billing" enabled, the address in the General section will be used for billing.

Also, logos must be one of the supported image files (jpg, gif, or png), less than 3MB in file size. Images will be resized automatically, retaining their aspect ratio. The ideal size of the image is 300px wide by 150px high. Your logo will be used for emails, invoices and forms.

Ideal logos are transparent .png format at roughly 300px wide by 150px high, maximum 3MB. Many websites can do this. We have found one simple to use. Simply click to convert your logo and follow the instructions.

The currency used on your receipts is automatically set based on your clinic's country. For example, if your country is set to Canadian or United States, then the currency used would be dollars ($). However, if your country is set to the United Kingdom, then the currency used would be GBP (£).

If you are still having problems, let us know and we would be happy to convert your logo for you.

Managing Locations

Managing Practitioners

Managing Assistants

Managing Services

Managing Products

Managing Restricted Access

Viewing Access Logs

Requesting Activity Logs

Deleting Your Clinic Account

As an administrator of Noterro, you have the power to efficiently manage your clinic contact information. Whether you need to edit the clinic's name, address, email, phone, logo or timezone, we've got you covered. Let's explore each of these actions and how to perform them.

Editing Information

Your contact information would have been added when you created your account. You may not have added all your information correctly or you simply may want to update some of the information.

  1. Log in as the Admin.
  2. Click on the Gear icon (top right header).
  3. Select Base Setup.
  4. Select Edit in the General section.
  5. Edit or Update the necessary details, such as the clinic name, address, phone, email, logo, or timezone and patient/client terminology.
  6. Click Save.

Important Note: If the clinic's location does not have "Use this location for billing" enabled, the address in the General section will be used for billing.

Also, logos must be one of the supported image files (jpg, gif, or png), less than 3MB in file size. Images will be resized automatically, retaining their aspect ratio. The ideal size of the image is 300px wide by 150px high. Your logo will be used for emails, invoices and forms.

Ideal logos are transparent .png format at roughly 300px wide by 150px high, maximum 3MB. Many websites can do this. We have found one simple to use. Simply click to convert your logo and follow the instructions.

The currency used on your receipts is automatically set based on your clinic's country. For example, if your country is set to Canadian or United States, then the currency used would be dollars ($). However, if your country is set to the United Kingdom, then the currency used would be GBP (£).

If you are still having problems, let us know and we would be happy to convert your logo for you.

As an administrator of Noterro, you have the power to efficiently manage your clinic contact information. Whether you need to edit the clinic's name, address, email, phone, logo or timezone, we've got you covered. Let's explore each of these actions and how to perform them.

Editing Information

Your contact information would have been added when you created your account. You may not have added all your information correctly or you simply may want to update some of the information.

  1. Log in as the Admin.
  2. Click on the Gear icon (top right header).
  3. Select Base Setup.
  4. Select Edit in the General section.
  5. Edit or Update the necessary details, such as the clinic name, address, phone, email, logo, or timezone and patient/client terminology.
  6. Click Save.

Important Note: If the clinic's location does not have "Use this location for billing" enabled, the address in the General section will be used for billing.

Also, logos must be one of the supported image files (jpg, gif, or png), less than 3MB in file size. Images will be resized automatically, retaining their aspect ratio. The ideal size of the image is 300px wide by 150px high. Your logo will be used for emails, invoices and forms.

Ideal logos are transparent .png format at roughly 300px wide by 150px high, maximum 3MB. Many websites can do this. We have found one simple to use. Simply click to convert your logo and follow the instructions.

The currency used on your receipts is automatically set based on your clinic's country. For example, if your country is set to Canadian or United States, then the currency used would be dollars ($). However, if your country is set to the United Kingdom, then the currency used would be GBP (£).

If you are still having problems, let us know and we would be happy to convert your logo for you.

Managing Locations

Managing Practitioners

Managing Assistants

Managing Services

Managing Products

Managing Restricted Access

Viewing Access Logs

Requesting Activity Logs

Deleting Your Clinic Account

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming

Get started with
Noterro today!

Try Noterro and discover that running your practice doesn’t need to feel overwhelming