Configuring Google Analytics for Web Portal Traffic Analysis

You can include Google Analytics on your Web Portal. Google Analytics is a powerful tool for understanding web traffic. Below are the steps to connecting your Web Portal to Google Analytics.

Adding Google Analytics

The Google Analytics integration is available on the Max plan.

1. If you don't already have one, create a Google Analytics account and Property ID.
2. Create a Google Analytics Measurement ID.
3. Login to Noterro as the Admin.
4. Click Settings.
5. Click Web Portal & App.
6. Under Google Analytics, enter your Measurement ID.
7. Click Save.

Google Analytics is a powerful tool. If you are new to it and would like to learn more, we recommend checking out the free Google Analytics for Beginners course.

Tracking Appointment Booking Page Views

We want to let Google Analytics know each time a patient books an appointment. We do this by creating a custom event to track when they load the "appointment booked" page.

1. In Google Analytics, view your property, and select Create custom events.
2. Set the following values:
   1. Custom Event Name: appointment_booked_in_portal
   2. Parameter: page_location
   3. Operator: contains
   4. Value: /booked
3. Click Create.

After creating the event, go to Admin > Data Display > Events and select Mark as Key Event to designate it as such.

Keep in mind, it may take 24-48 hours for the event data to be collected and processed. Once this is complete, you can track the event and mark it as a Key Event.

Lastly, head over to Admin > Data Display > Key Events to update the event's counting method to "Once per session." This will ensure each client's activity is recorded only once.